Cruisin Tasmania AU Rental Terms for travel between 01-Jan-2008 and 31-Dec-2008
Compulsory Insurance
A Compulsory Insurance - reduces excess to AUD$1650.
Optional Insurance
Optional Insurance will be offered to you when you pick up your vehicle to reduce the excess down to AUD$300
Smaller vehicles (Mercedes 2 berth Hi-Top) an additional AUD $30 per day reduces excess to AUD $300
Larger vehicles (2-3,3, 4-6 berths) an additional AUD $39 per day reduces excess to AUD $300
Bond
A refundable AUD $1650 bond in the form of a credit card imprint valid up to the maximum applicable insurance excess must be lodged on pick up. No charges are made against the bond provided the vehicle is returned on time to the correct location, undamaged, clean and re-fuelled. All gas bottles must be filled, toilet and grey water tanks emptied. If the motorhome is returned without emptying the toilet and or the grey water tank then a charge of AUD $100 will apply, any other additional charges such as traffic infringements will be debited against the credit card.
Payment
Bankcard, MasterCard, Visa accepted. Cheques will not be accepted as payment for rentals at the time of pick up. These must be paid to Cruisin' Tasmania Motorhome and Campervan Rentals fourteen days prior to commencement of rentals. We will deduct this amount from your credit card in line with this policy. Personal or company cheques aren't acceptable as bond.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation 32 days+ prior to pick-up date - no further charges apply
Cancellation 10 to 32 days prior to pick-up date - AUD $300
Cancellation less than 10 days prior to pick-up date or no show - 50% of Gross Rental
There is no refund for late pick up or early return of vehicle.
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Rental Charges
When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental, regardless of pick-up time. The day of the vehicles return is counted as the final day of the rental. When a rental moves from one rate season into the next, the calculation is based on both rates.
Unlimited Kilometres.
Drivers Licence/Age Restrictions
Minimum age is 25 years.
Maximum age is 75 years.
A valid Australian or International Drivers Licence must be produced for anyone who intends to drive the vehicle.
Road Restrictions
Vehicles are only permitted on sealed roads which will take you all around Tasmania.
Re-location Fees
AUD $135.00 each way for rentals commencing or finishing at Launceston or Devonport.
Breakdown/Repairs
All vehicles are covered by RACT for Statewide Roadside Service. Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD $100 may be effected without authorisation and will be reimbursed to the hirer on the presentation of a written receipt. For amounts over AUD $100, we need to be informed in advance and we will approve repairs provided the renter was not directly responsible for the damage. In the event of an accident or a breakdown, a substitute motorhome will be provided if one is available. In the event that no alternative motorhome is available, the company's liability is limited to a refund of the remaining hire charge.
Change of Vehicle
The company reserves the right to substitute a motorhome of similar or superior standard for any reason without prior notice.
Equipment
Is provided in all motohomes/campervans and includes bedding, linen, towels, cutlery, crockery, cooking utensils and cleaning equipment. Also provided are vehicle instructions, manuals, maps and tourist information.
Disclaimer
The prices displayed on this site were current at the time of publication, but are subject to change up until the time we confirm that your booking is available. Should they change between the time you book and the time we confirm, we will offer you the ammended booking and obtain your confirmation before proceeding further.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Cruisin Tasmania AU insurance
Compulsory Insurance
A Compulsory Insurance - reduces excess to AUD$1650.
Optional Insurance
Optional Insurance will be offered to you when you pick up your vehicle to reduce the excess down to AUD$300
Smaller vehicles (Mercedes 2 berth Hi-Top) an additional AUD $30 per day reduces excess to AUD $300
Larger vehicles (2-3,3, 4-6 berths) an additional AUD $39 per day reduces excess to AUD $300
Bond
A refundable AUD $1650 bond in the form of a credit card imprint valid up to the maximum applicable insurance excess must be lodged on pick up. No charges are made against the bond provided the vehicle is returned on time to the correct location, undamaged, clean and re-fuelled. All gas bottles must be filled, toilet and grey water tanks emptied. If the motorhome is returned without emptying the toilet and or the grey water tank then a charge of AUD $100 will apply, any other additional charges such as traffic infringements will be debited against the credit card.
Payment
Bankcard, MasterCard, Visa accepted. Cheques will not be accepted as payment for rentals at the time of pick up. These must be paid to Cruisin' Tasmania Motorhome and Campervan Rentals fourteen days prior to commencement of rentals. We will deduct this amount from your credit card in line with this policy. Personal or company cheques aren't acceptable as bond.
Hobart depot
Hobart is a serviced non depot location.
Hobart Airport
When you arrive at Hobart Airport, please ring us on arrival at the terminal. We will direct you to your motorhome in one of the parking bays outside the main terminal. Here you will be met by one of our representatives. A vehicle show through and signing of paperwork will be conducted on site at the airport.
Normal pick up and drop off hours are 9am - 4pm, 7 days a week.
If your flight is delayed we will either have a staff member stay back to meet you outside of normal business hours or arrange for a key to be left for you. In either case your Motorhome will be made available to you on your arrival. Again please phone us on arrival on 03 6248 4035 and we will talk you through the pick up procedure as well as operation of the Motorhome over the phone.
Hobart City
WE DO NOT OFFER ANY PICK UP OR DROP OF SERVICE AT HOBART CITY. ALL PICK UPS AND DROP OFFS ARE CONDUCTED AT HOBART AIRPORT
Drop Offs.
These will be reconfirmed with you at the time of pick up. Drop offs must be made back to Hobart Airport
Launceston depot
Launceston is a serviced non depot location.
Launceston Airport
When you arrive at Launceston Airport, please make your way to the Red Spot Car Hire desk located inside the main terminal. A representative will take you to your Motorhome which will be located just outside the terminal in one of the parking bays. A vehicle show through and signing of paperwork will be conducted at the airport.
Normal pick up and drop off hours are 9am - 4pm, 7 days a week.
If your flight is delayed we will either have a staff member stay back to meet you outside of normal business hours or arrange for a key to be left for you. If this is the case and the Red Spot desk is not manned when you arrive please phone us and we will talk you through the pick up procedure as well as operation of the Motorhome over the phone.
Launceston City
WE DO NOT OFFER ANY PICK UP OR DROP OF SERVICE AT LAUNCESTON CITY. ALL PICK UPS AND DROP OFFS ARE CONDUCTED AT LAUNCESTON AIRPORT
Drop Offs.
These will be reconfirmed with you at the time of pick up. Drop offs must be made back to Launceston Airport and vehicle handed back over to a staff member from the Red Spot Car Rental service desk.
|
about us
bookmark this site